Careers

Current Opening

Sales & Marketing Executive

Job brief

The Sales & Marketing Executive will be primarily responsible for executing the sales strategy of the hotel with the ultimate objective of maximizing revenues across all revenue generating outlets to include rooms, meetings & events,  food & beverage and pools.

Key Duties & Responsibilities

• Devise and implement the overall sales and marketing plan for the hotel and actively monitor its progress in terms of achieving KPI’s, budgets and revenues.
• Liaise with the Manager and Finance team in adopting price strategies across the hotel.
• Build-on and develop relationships with our current clients.
• Analyze current markets and identify new markets and potential clients.
• Manage the number and performance of OTAs and promotional websites and liaise with providers in ensuring optimization of the hotel’s online position.
• Proactively monitor the Hotel’s profile on the various social media platforms and ensure appropriate responses are posted in a timely fashion.
• Assist in managing the content of the Hotel’s website.
• Develop and agree departmental sales plans and communicate them clearly to all parties.
• Ensure in-house promotional material is current, effective and supports any new sales and marketing promotions.
• Where necessary devise adverts for the promotion of sale of rooms, pools, food & beverage in the local market.
• Manage the guest database and ensure that client’s details are accurate and UpToDate.
• Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
• Represent the hotel at consumer trade fairs, mall promotions and tourism events.
• Organize on and off-site client entertainment.
• Always maintain the highest standards of professional conduct when dealing with clients, guests etc.
• Submit weekly Sales & Marketing activity reports to the Manager and Directors.
• Conduct weekly snapshot meetings with your team and update on activities/sales to date and plans for the weeks ahead.
• Monitor the progress of your sales team through weekly activity reports.
• Encourage positive working relations with all departments by regular communications and feedback.

Requirements

• At least 2 years plus experience of a similar role within the hospitality industry

• Degree or Diploma in Business Administration, Hotel/Hospitality Management, or relevant field.

• Commercially focused, can analyze market data and be results driven.
• Articulate, confident communicator at all levels both with colleagues and clients.
• Strong understanding of Social Media Marketing.
• Ambitious, creative and the ability to influence decisions.
• High level of customer focus and understanding.
• Fluency in English; knowledge of other languages is a plus.
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
• The successful candidate should live in, or areas close to Nungua, Sakumono or Tema.

Mode of Application:

Interested applicants should send a cover letter and a detailed curriculum vitae to daisygraylimited@gmail.com.